Our mission is to create value for our clients and be recognized as a trusted partner through the provision of exceptional services by passionate employees and with respect to the environment we operate in.
Our objective is to complete a project on time and within budget. Our success is measured by client's satisfaction, project and service standards and set business KPIs.
To accomplish the mission, A.S.S. continuously improves its services and knowledge through education, technology upgrades and enhanced new business partnerships.
Everyone in A.S.S. understands the importance of company values and we strive to ensure that these principles are constantly applied across our business. We hold ourselves accountable to our customers, partners, and employees by honoring our commitments, providing results, and striving for the highest quality. We have found that to achieve a successful partnership it is important that our values and aspirations match that of our clients.
The following values provide a foundation for everything we do:
- Customer Care: We know, understand and meet our customer’s needs. Our commitment to best practice ensures we deliver superior customer service on continuous base.
- Integrity: Consistent and high ethical standards in everything we do. We pay great attention in our reputation for being reliable, sincere, and trustworthy.
- Change and innovation: We encourage change and seek the opportunities it brings. We consistently appraise and reinvent our service offerings and processes to ensure value to our clients using the best practices and latest FM technology to drive our operations.
- Quality: We set high quality standards and expect nothing less than the best from ourselves. We endorse excellence through continuous improvement and take pride in delivering quality and value.
- Health, Safety, Environment & Quality: We ensure the highest standards of safety, health and quality with the respect for the environment in which we work.
- Our People: The quality of our staff directly reflects on our strength, reputation and vitality. We value all employees’ contributions and capabilities.